Madhukar Dubey

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Fusion Business Solutions Pvt. Ltd. Expert

Madhukar Dubey Quick Facts

Main Areas:Outsourcing
Career Focus:Business owner
Affiliation:Fusion Business Solutions Pvt. Ltd.
Madhukar is an IT Professional with over 16 years of rich experience in Business Development, Project Management, SDLC Planning & Coordination and People Management in the IT sector. He holds significant experience in developing Software / Web Applications, with abilities in managing the spectrum of tasks ranging from conceptualization to deployment. Management of project teams & customer relationship management is his forte. He is an adept in acting as an ambassador of change for successful implementation of business solutions in organizations within pre-set budgets and deadlines. After graduation, Madhukar went on to pursue an Advanced Diploma in Software Engineering with the focus on Oracle Database. This advanced diploma became the foundation stone for his pursuance of an entrepreneurial career in I.T. He was learning the lessons in entrepreneurship in Bangalore, this during the late 90’s when even Bangalore saw the churn happening. This was when I.T companies became attracted, followed by the millennium bug opportunity leading to companies started up in Bangalore mainly. It all re-ignited his passion in I.T and he decided to go back to Udaipur; (his hometown) to start an I.T company along with his brother, who had just completed his stint in a marketing job in Mumbai. An I.T company in the year of 2000 that too, just in a Tier-III town like Udaipur was a matter of laughter. It was a struggle for many individuals and Madhukar faced a lot of resistance for this decision he made. Regardless of it all he stuck to his guts and with very little money started the venture. By the year 2005, it was quite evident the company had to change its focus towards BPO and allocate all the energy towards the overseas markets. Madhukar launched a new entity for this particular purpose, aptly named Fusion, and went all out to attract new businesses. As they say, luck only favors the brave, and due to his bravery, he received a big assignment from the WPP group, which ultimately led to many new referrals. Since 2005, Fusion, under the able leadership of Madhukar has been growing tremendously and now it is proud entirely a name to reckon with within the MSME segment in India’s services sector. He is an effective communicator with exceptional relationship management skills; he holds the ability to relate to people at any level of business and management. He is an avid reader with a small personal library and a die-hard fan of DJ Tiesto.

Madhukar is an IT Professional with over 16 years of rich experience in Business Development, Project Management, SDLC Planning & Coordination and People Management in the IT sector. He holds significant experience in developing Software / Web Applications, with abilities in managing the spectrum of tasks ranging from conceptualization to deployment. Management of project teams & customer relationship management is his forte. He is an adept in acting as an ambassador of change for successful implementation of business solutions in organizations within pre-set budgets and deadlines. After graduation, Madhukar went on to pursue an Advanced Diploma in Software Engineering with the focus on Oracle Database.
This advanced diploma became the foundation stone for his pursuance of an entrepreneurial career in I.T. He was learning the lessons in entrepreneurship in Bangalore, this during the late 90’s when even Bangalore saw the churn happening. This was when I.T companies became attracted, followed by the millennium bug opportunity leading to companies started up in Bangalore mainly. It all re-ignited his passion in I.T and he decided to go back to Udaipur; (his hometown) to start an I.T company along with his brother, who had just completed his stint in a marketing job in Mumbai.An I.T company in the year of 2000 that too, just in a Tier-III town like Udaipur was a matter of laughter. It was a struggle for many individuals and Madhukar faced a lot of resistance for this decision he made. Regardless of it all he stuck to his guts and with very little money started the venture. By the year 2005, it was quite evident the company had to change its focus towards BPO and allocate all the energy towards the overseas markets. Madhukar launched a new entity for this particular purpose, aptly named Fusion, and went all out to attract new businesses. As they say, luck only favors the brave, and due to his bravery, he received a big assignment from the WPP group, which ultimately led to many new referrals.
Since 2005, Fusion, under the able leadership of Madhukar has been growing tremendously and now it is proud entirely a name to reckon with within the MSME segment in India’s services sector. He is an effective communicator with exceptional relationship management skills; he holds the ability to relate to people at any level of business and management. He is an avid reader with a small personal library and a die-hard fan of DJ Tiesto.

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Getting Started With Madhukar Dubey

Fusion offers a unique kind of outsourcing. Our goal is to push the boundaries of possibility, bringing experience and a passion for technology that helps us align with your core business objectives. Our Outsourcing services include everything a scaling business needs to find success.

Executive Assistant – Virtual assistants services in tune with your core business objectives offer a standby workforce that executes your vision. The miscellaneous operations within your work hours such as email management, CRM management, etc., can be handled by executive assistants.

Insurance Support Services – For all the insurance agencies and agents, we provide best-in-class support for insurance companies that includes claim management and other critical processes. We offer a client-centric approach to the work we do.

Recruitment Process Outsourcing – We bring an advanced internet recruitment strategy to help the candidates face tomorrow’s challenges. Fusion inculcate the best HR and hiring practices for various businesses.

Real Estate Services – There is a range of sales and compliance support provided to the extensive range of clients. The mortgage brokers can receive great assistance from the virtual assistants at fusion as we upgrade the services and save the infrastructure costs.

Healthcare BPO – The support staff at fusion assists in generating reports based on your patient related information. The healthcare institutions including clinics and hospitals can extend their claim verification process, refund statements, and reports for management to us.

Mobile/Web Application Development – Specializing in several programming languages, and the latest techniques in both desktop and mobile application development, Fusion helps build the proprietary technology that helps your business grow.

E-commerce Support - We pride ourselves in finding the right resolution to the unique challenges every business faces. Working together with your in-house support, we offer cost-efficient solutions to scaling businesses that streamline the customer support experience.

Data Services – Fusion deploys a team of data miners focused on critical support, from finding new talent to making more efficient use of business outreach opportunities. Living to the expectations of the team, we help in sorting your important information.

Accounting and Bookkeeping – Fusion handles the financial intricacies of your businesses so you can focus on core objectives. The staff is trained to work with modern HR systems, payroll, accounting, and other budgetary aspects related to scaling organizations.

Voice Support Services – Client-facing support handles technical and basic customer concerns, with an emphasis on improving accessibility through phone and voice support.

Research and Analysis – We employs great minds that utilize internet research techniques to provide you high-level answers to the important questions your business faces.

Customer On-Boarding and Support – The seasoned support staff is ready to implement valuable onboarding resolutions that improve customer engagement and resolve returns, exchanges, and other conflicts.