PAULA K. BURCH
25810 Whata View, San Antonio, TX 78260-6407
(210) 497-7148• Cell: (214) 536-1807 • pburch@swbell.net
With more than 29 years in the telecommunications industry, Paula Burch has proven herself as a dynamic public speaker and an energetic team leader. Her diverse experience includes positions in human resources, general management, business administration, and customer service. This varied background provides Paula with a variety of professional experiences from which to draw. Her areas of expertise include education, motivation, feedback, leadership, management, communication, goal setting, and project management. Developing and Encouraging AchievementThroughout her career, Paula has demonstrated a passion for directing, developing, and encouraging individuals to achieve both personal and organizational goals. She has spoken at numerous events for organizations, including the Greater Dallas Chamber of Commerce and the American Business Women’s Association, as well as at corporate events for AT&T and the Cal-Joy Branding and Promotional Advertising Company. Paula displays an ongoing commitment to serving the needs of event coordinators and exceeding their expectations by providing effective and captivating presentations. Paula’s enthusiasm for educating clients, encouraging positive attitudes, and improving individuals’ performance shines through in each of her engagements. CredentialsPaula graduated cum laude from the University of Texas at Dallas with a Master’s degree in Management Science, and she holds the designation of Project Management Professional (PMP) from the Project Management Institute.
Programs / Clients AT&T Programs· “Making Membership Sales,” Greater Dallas Chamber of Commerce, Dallas, TX. · “Projectability Thinking,” The American Business Women’s Association, Dallas, TX. · “Goal Setting,” Caljoy Concepts Promotional Advertising Company, Carrollton, TX. · “Neurolinguistic Programming (NLP),” Weight Watchers, Richardson, TX.· “A Course in Miracles (ACIM),” ACIM Study Group, Dallas, TX. · Project Management 360 Survey, AT&T National Data Operations, Dallas, TX.· Accenture Vendor Management, AT&T ASI DSL Subsidiary, Plano, TX. · Managed Care Delivery, City of Dallas, Dallas, TX.· Jump on Board Sales Promotion, Employee Referral Program, Dallas, TX· Mover’s Guide Promotion, Realtors, Mortgage Companies and Builders, Dallas/Fort Worth, TX.· Employee Referral Program (ERP), Dallas, Fort Worth, Longview, Wichita Falls, Waco, TX.· Customer Experience Expectations (CEE), Dallas, TX.· City of Dallas Managed Care Program, Chicago, IL.· MCI WorldCom Performance Measurements, Dallas, TX.· CLEC Wireless Negotiations Handbook Training, Dallas, TX.The formula for success is Education + Motivation + Feedback = Success (E+M+F=S). Success is a three step punch; pour it often.
Please visit my interim website prscommunications.com. I'm creating a new website which should be up soon. My email address is pburch@swbell.net . My home office number is 972-234-3928. My address is 1700 Woodoak Drive, Richardson, TX 75082-4508. In addition to my soon to be released first E-book, I give presentations on all of my areas of expertise, i.e., education, motivation, feedback, leadership, management, communication, goal setting, and project management.
Paula K. Burch
25810 Whata View, San Antonio, TX 78260-6407
210-497-7148
prscommunications.com