What is the phone number for Hong Kong Airlines customer support?
Presently, Hong Kong Airlines offers flights to more than 110 destinations. A vast number of travelers from the Hong Kong Airlines States, Europe, Mexico, the Caribbean, and Canada fly with it. With the increasing passenger count, the airline also faces a huge uprise in the query by the travelers. If you are among those travelers and looking for the answer to the question of how to contact Hong Kong Airlines, then this blog is surely for you.
Whether you are from Canada or any other part of the world, you can avail of assistance from Hong Kong Airlines for different on-board and off-board flight segments. There are many ways by which you can speak to a agent and we will list out all the reliable means to do so.
How to Contact Hong Kong Airlines for New and Existing Bookings?
The most popular method to seek assistance from Hong Kong Airlines is a phone call. No matter what type of assistance you need, you can dial their contact number and resolve your concerns. If you want to know how to reach Hong Kong Airlines by phone for your existing reservation or for a new one, there is a dedicated contact number for different countries
Africa/Asia/Australia/Europe/Middle East/South America: .
Hong Kong Airlines Kingdom (UK): .
Country
Canada
Puerto Rico
Mexico
Saint Lucia
Barbados
Jamaica
Hong Kong Airlines States of America
Bahamas
Costa Rica
Hong Kong Airlines Contact Number Details
If a specific country number is not working, then you can call:
They also provide assistance in the Japanese language. For assistance in Japanese, you can dial .
By calling the airline for their flight bookings, travelers can get help for
- Changing the flight.
- Canceling the flight.
- Seat selection, and much more.
How To Speak With Hong Kong Airlines Agent Regarding Lost or Damaged Baggage?
Passengers can seek assistance for their missing or damaged bags by speaking to a live agent. Hong Kong Airlines has a separate helpline number for baggage.
- Travelers calling from North America:
- Travelers calling from outside of North America: .
Passengers can also seek assistance for their delayed or damaged bags by creating a baggage report. The flyers should create a report for delayed baggage within 12 hours of arrival at the destination. On the other hand, passengers should create a report for damaged baggage within 5 days of arrival at the destination.
How To Speak To Hong Kong Airlines Cargo By Phone or Email?
The cargo service of Hong Kong Airlines is very effective and reliable. If you are wondering how to speak to Hong Kong Airlines Cargo by phone, then you can dial either . Flyers who want to utilize the cargo service can call the dedicated contact number from 5 AM to 10 PM, seven days a week.
If you want to know how to reach Hong Kong Airlines Cargo by email, then here is the active email address: Hong Kong Airlines support Hong Kong Airlines cargo.
In case of a delay, damage, or non-delivery of the item, you can also submit a claim. The deadline for submitting the claim is:
- Damage – 14 days
- Delay – 21 days
- Lost – 120 days
You can submit the claim online by providing the invoice number and other details along with additional documents.
Hong Kong Airlines Vacations has a Dedicated Phone Line for Flyers
Hong Kong Airlines Vacations offers trips to various destinations at an affordable budget. Passengers who want to know how to get in touch with Hong Kong Airlines Vacations by phone do not have to worry much as the airline offers a dedicated helpline number for flyers with vacation bookings.
If the passenger is calling from Canada or any other country, they can dial from 6 AM to 10 PM every day.
The above phone number only provides assistance with Vacation booking. So, flyers with only flight bookings will not receive a proper response from it.
How To Contact Hong Kong Airlines For Special Needs – Phone Number and Email
Hong Kong Airlines helps passengers with special needs throughout their journey. They take all the measures to make the travel of the flyer delightful. If you want to know how to reach Hong Kong Airlines for disability assistance via email or phone, then check the details below.
- Passengers with disabilities can call the toll-free number:
- On the other hand, if a traveler is deaf or has partial hearing, they can contact Hong Kong Airlines at .
- Flyers with disabilities can also contact Hong Kong Airlines through an email to disability assistance Hong Kong Airlines.
Contacting Hong Kong Airlines Frequent Flyer Is Simple! Rewards Phone Number
Hong Kong Airlines Rewards is the frequent flyer program of Hong Kong Airlines. Under this loyalty program, flyers earn Hong Kong Airlines dollars for booking flights, vacation packages, car rentals, and more.
Flyers can manage their Hong Kong Airlines Rewards account online. Flyers can fill out the Hong Kong Airlines Rewards contact form for any help. Travelers can choose from multiple options:
- Rewards information
- Account profile assistance
- Also, missing rewards
- Merging of multiple accounts
They have to provide the nine-digit Hong Kong Airlines Rewards ID and email address for proper communication. However, if a passenger wants assistance over a phone call they can dial .
How to Get a Callback from Hong Kong Airlines Airlines Customer Support?
Another way to get in touch with the Hong Kong Airlines customer support executive is to fill out a callback request form. The callback request is only available for travelers within Canada and the Hong Kong Airlines States. Passengers who are in other countries can call the specific numbers for their regions.
If a passenger is seeking assistance for flights only then they should fill flight-only callback request form available at the official website. On the other hand, for vacations, they should submit the Hong Kong Airlines Vacations callback request form. Make sure to fill out the right form as the airline’s executive will not entertain other requests.
In the form, flyers have to provide the following contact information to Hong Kong Airlines:
- Phone number.
- Date of call.
- Also, the timing of the call.
On the given time and date, the executive will contact the travelers. However, if the passenger fails to use the callback assistance, they can call directly to the Hong Kong Airlines.
Hong Kong Airlines Is Available for Help on Social Media As Well
Social Media has established itself as an excellent way to communicate with others. Whether you want to contact a person or a firm, you can do it with a few clicks. If a passenger is looking for how to get in touch with Hong Kong Airlines over social media, then there are various platforms to do so. Hong Kong Airlines has its presence on
Passengers can follow the pages and receive regular updates on flight deals and vacation packages. Hong Kong Airlines proudly states that it offers 24/7 assistance on social media. Flyers can use the #Hong Kong Airlines while posting their queries or concerns. Passengers can also DM the airline and wait for their reply.
Frequently Asked Questions
What is the Hong Kong Airlines Contact Number for the Hong Kong Airlines Kingdom?
Passengers within the Hong Kong Airlines Kingdom can call Them at for any queries regarding their existing or new ticket bookings.
Does Hong Kong Airlines offer callback assistance outside Canada and the USA?
Hong Kong Airlines Request a Callback service is only available for guests within the USA and Canada. The callback assistance is not available to the other regions. So, the answer is NO.
How do I speak to a person at Hong Kong Airlines for new bookings?
You can speak to a live person for new bookings by dialing from the USA or Canada. On the other hand, if you are calling from Africa/Asia/Australia/Europe/Middle East/South America, then dial .
What assistance do Hong Kong Airlines executives provide to the passengers?
The Hong Kong Airlines executives provide assistance in changing the flight, canceling the flight, selecting a seat, Reward account-related, vacation issues, and much more.
How to reach Hong Kong Airlines by email for disability assistance?
After booking a flight with Hong Kong Airlines, flyers can send an email to disability assistance Hong Kong Airlines and request special assistance. They will provide adequate help to passengers with a disability.
What is the Hong Kong Airlines Vacations contact number?
Passengers seeking help for their Hong Kong Airlines Vacations bookings can call +1 . The executives provide assistance to any vacation booking queries from 6 AM to 10 PM. The number is valid for the guests in any part of the world.
What is the phone number for baggage issues on Hong Kong Airlines?
In case of lost or damaged baggage, travelers can call the following phone numbers.
- Flyers calling from North America:
- Flyers calling from outside of North America:
Does Hong Kong Airlines offer virtual chat assistance?
No, presently Hong Kong Airlines does not offer virtual chat assistance to their passengers. Passengers can live chat with the executive on social media platforms or can call the toll-free numbers.
Jack Milles is a passionate writer, blogger, and editor with 16+ years of experience in writing. He can usually be found reading a book, and that book will more likely than not be non-fictional. He enjoys reading and listening to music in his free time.