All companies have three main objectives: to increase productivity and efficiency, to offer users (customers, partners and employees) better experiences and to remain relevant in the market . To ensure that these objectives are achieved, it is important to evaluate emerging technologies in a timely manner and apply them in the work environment so that the required investments deliver optimal returns and competitive advantage.
These 5 drivers determine how technology develops and can support companies in achieving their goals:
1. Intelligent AI-driven systems
From robotics to vehicles and app development, the world as we know it is becoming largely autonomous. This allows companies to streamline their business processes, transform customer experience and reduce costs to drive further growth and profitability. This is reinforced by the enormous efforts of companies to modernize IT systems, applications and processes to make them scalable and flexible.
This advancement in automation is undoubtedly taking AI to the next level. For example, the collaboration between humans and robots will change activities. By automating rotten jobs, employees are able to spend more time on personal development and learning new skills.
2. Internet of Things
IoT is the driving force behind the enormous changes in all sectors. Every day countless sensors are used, which generate enormous amounts of data and help organizations make better decisions. Think for example of supply chain optimization, fraud detection and remote patient monitoring.
Interconnective systems whose computing power is at the edge of the network increase the power of information systems. The data collected can be instantly analyzed for real-time insight, enabling people, devices and organizations to work smarter and respond faster. This helps business systems collaborate fully connected, with interconnective tools that enable the next stage in work progress.
3. Effective human-machine interfaces
Where the digital and the physical world come together, the human-machine interaction is decisive. A positive experience ensures acceptance of the products and services that the smart devices can offer. It is one of the reasons organizations try to deliver the most personalized experience possible to users. By using technologies such as augmented reality (AR), virtual reality (VR) and mixed reality (MR), organizations are able to quickly gain a competitive advantage. Think of virtual dressing rooms or virtual showrooms for cars or houses.
4. Advanced communication technologies
Advanced communication technologies will form the foundation of the business-critical infrastructure needed for a digital and smart future. This increases the number of new technologies such as 5G and light fidelity (Li-Fi), which are able to transfer large amounts of data at a considerable speed. It has a huge impact on developments around intelligent and connected systems.
5. Breaking technical barriers
The above technological developments are special, but there are developments going beyond conventional boundaries. Quantum technology is revolutionizing computing, detection, imaging, and metrology. Using quantum detection and imaging technologies, physical dimensions can be visualized, allowing us to identify minuscule details. It promises some sectors such as oil and astronomy, but cybersecurity will also benefit from the use of technologies such as 'quantum key' and 'post-quantum' cryptography.
The above technological developments are special, but there are developments going beyond conventional boundaries.