Summary

This article will list a set of questions for clause-leadership and clause-organizational context, which is required to design the necessary ISO 9001 quality management audit checklist.

The ISO 9001 quality management is a known phrase in every business industry. It upholds the policies and procedures for maintaining the quality of your products and services. The QMS the standard offers acts as a competitive strength because it fundamentally focuses on customer satisfaction. The process of implementing this standard and subsequently earning the global certification is done through a series of assessments, audits, and reviews.

The internal audit is one of the crucial steps that require priority and attention. It is an independent analysis of the system to judge the performance after modifications. It inspects and assesses proactivity and performance from an economic point of view. The aim of the internal audit is to add and increase the value of your operations.

The importance of an internal audit in maintaining or implementing the ISO 9001 system is indispensable. The performance of a quality control system especially after gap analysis and gap filling is necessary to determine. In the following, the crucial aspects of leadership and organizational context for the audit checklist will be listed.

What is an ISO 9001 quality audit checklist?

It is a tool that facilitates the audit program. It contains documented information often posed in the form of questions to evaluate the performance, operations, and strategies. The checklist is often based on the scope of the audit, audit tests, methods, and most importantly evidence collection. The fundamental aim of the checklist is to ensure that the entire process is done systematically. A checklist is also helpful in maintaining the consistency of the analysis.

How to prepare the ISO 9001 Quality Management Audit Checklist?

● The preparation involves detailed planning.
● Hiring risks and subject matter experts
● Designing frameworks for internal audit assessment
● Listing the initial document requests
● Organizing a review meeting with the stakeholder groups
● Preparing the audit program (process objectives, process risks, control and mitigation of risks, and control attributes)
● Program streamlining and planning review.

What to include in the checklist?

A checklist is made of several questions or situational aspects to determine whether they have been met or not. To prepare for the ISO 9001 audit checklist, the following seven clauses must be considered.

1. Organizational context
2. Leadership
3. Planning
4. Support
5. Operations
6. Performance evaluation
7. Improvement

To check compliance, the checklist incorporates a specific set of questions for each clause.

Organizational context-

• Have you determined the external and internal issues that strongly affect the strategic direction to implement and maintain the QMS?
• What monitoring and reviewing tactics have been applied for evaluating those factors?
• Have you determined the role of the interested parties? How have you decided which parties will be relevant to the system?
• How have you monitored and reviewed information regarding them?
• How have you determined the boundaries and applicability of the QMS system?
• How did you establish the QMS?
• What procedures have you applied to detect and control the risks before?

Leadership-

• How were the policies and procedures communicated to other stakeholders?
• Have your authorities and management team properly educate your staff about the approach, aim, and obligations?
• What measures have been taken to ensure resource availability and allocation?
• What measures have been taken to support and direct people?
• What measures have been taken to promote the need for continual development?
• What measures have been taken to enhance customer satisfaction?
• What measures have been taken to review the quality policies/
• What measures have been taken to promote customer focus?
• What measures have been taken to determine the commitment and framework to maintain the policies?

These are some of the vital questions to be included in the ISO 9001 quality management audit checklist. These questions set the groundwork for having a rough understanding of the performance. To get further assistance, contact reliable consulting houses now!

Author's Bio: 

Damon Anderson is a retired ISO consultant from Washington DC. He served as a certified audit specialist for more than 30 years. He invests his leisure time in researching and writing blogs and articles on different relevant topics related to industry business management standards.