Integrating  Microsoft Dynamics 365 with a range of third-party applications like BI applications, web portals and ERP systems, and also other Microsoft solutions is not very simple. After integrating  Microsoft dynamics 365, enterprises can utilize the resources and tools of Microsoft to operate their businesses.

Various APIs are available in the market in order to make the integration user-friendly and simple. This can help the organization create a smooth experience for their clients in terms of ordering and other related issues.

Benefits of Integrating Microsoft Dynamics 365 Business Central

Integrating Dynamics 365 allows the organization to operate quick implementation of their policies and decrease the costs of development.

  1. Opportunity to use Microsoft Tools:enterprises after integrating can access and utilize Microsoft tools like Windows Server, SharePoint, PowerApps, Outlook, Office 365, Exchange Server, etc. 
  2. Improvement of Communication: The user interface is associated with  Microsoft Dynamics 365  collects information about purchasing habits and creates a comprehensive profile of the consumer. This helps the companies to communicate with their customers better and analyse the trends in the public sphere. 
  3. Efficient management Microsoft Dynamics 365 business Centralhelps organizations save huge amounts by digitizing the departments. This in turn reduces labour costs and creates smart business functions. 
  4. Access to other party resources: Dynamics 365 APIs can access other party resources which include supply chain members, shippers, and BI. 
  5. Technological Convenience: Upgrading and adding technologies become easier with Microsoft Dynamics 365 APIs.
  6. Usage of ISV Services(existing): Dynamics 365 can enhance existing ISP to create a convergent service consumer. It also increases the API pool.

Components of Microsoft dynamics 365 integration:

APIs, provided by Microsoft is the primary station of integrating third-party applications. Various kinds of API s are there like SOAP-based WEB-based and REST-based API. That's why choosing the right kind of API is very important for the best-expected performance. Different APIs and their uses are

  1. SOAP-Based: we were more focused on messages and processes than raw data. XML is the default format. These old APIs are still one of the most used APIs. 

 2. Online API: The online management APIs are primarily focused on field service, project service, sales, and customer service . This allows the enterprises to manage engagement among the tenants of office 365.

3. Web-API: Web API provides information with regards to HTTP requests in order to collect data from CRM.

4. REST-Based: these are the most current API which is equipped with the default implementation.

 5. Other than APIs various applications and tools are also used in order to customize the integration process:

  1. Custom Tools: These tools take some time to integrate but provide specific functions. 
  2. Integration Tools: The integration tools are offered by various providers to integrate dynamics 365. These allow companies to connect with various systems without processing the codes manually.

Post Summary

Microsoft Dynamics has a range of great ERP and CRM capabilities. Integrating with  Microsoft dynamics 365 Business Central helps an organization run its customer services and management seamlessly and effectively. Based on one's requirements they can choose their API through which they want to integrate Microsoft Dynamics 365.

Author's Bio: 

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