A good return policy is most important as we grow our online shopping.
That is specifically, but not only, true on Corona Virus days, when we are not able to visit stores as freely as before.
When we need to buy based on an image and are not able to see and feel the product (or try it on) before we shop, it’s important we know we can return the item if it doesn’t fit our needs or expectations.
Every online shopper knows this situation: You eagerly wait for your online order, only to open the package and see that there is a HUGE difference between the image and reality.
Various stores vary in their return policy conditions. Some are more customer-satisfaction focused, others are less so.
Therefore, reading the return policy in each retailer’s site sheds a light over the possible consequences of your next online purchase in this store.
- Can you return an item without a receipt?
- How many days do you have to return the item to store?
- Does the store cover shipping charges?
A good return policy will show flexibility, compared to stores with rigid terms where its recommended that you are more careful before you buy.
These are 3 retailers with an A++ score for a considerate and customer focused return policy.
Amazon
Amazon’s return policy is straightforward and hassle free.
Most products can be returned, no explanation necessary. Not happy with your purchase?
Just send back the package including all its accessories and get a 100% refund.
In case the return is due to an Amazon error, shipping will be free. Otherwise shipping fees will be deducted from your refund.
Zappos
Zappos return policy is amongst the few retailers that offer a 365 days return option if the customer is not satisfied. This is an amazing customer friendly term, enabling you to eliminate all worries of online purchasing. Returned item should be in a new condition, packed with a return packing slip.
Bath & Body Works
Bath & Body Works has a generous return policy that lets you change your mind and return unwanted products unlimited, with the original receipt. If you don’t have the receipt you can still return the goods up to $250 within 90 days from purchasing. In this case of return without a receipt you will be refunded based on the lowest selling price of the product in this timeframe.
Home Depot
According to Home Depot return policy , in most cases merchandise in new condition can be returned within 90 days from purchase date.
The store will even do its best to locate your purchase in its system if you are missing your original receipt.
Store cardholders enjoy a great return window with 365 days to change your mind for whatever reason and bring back unwanted items.
Before you shop, we recommend that you check your preferred retailer’s return policy. You might be surprised!
James Bay writes articles, which, considering where you’re reading this, makes perfect sense. He’s best known for writing Business, social issues, including the PATCH best author and writer.