How Salesforce become a monster in cRM world?

1. High-rise

The primary function of this Salesforce CRM software is to keep all the information about the customers in one single place. So, when a company looks for any customer interaction, they can find it within a few minutes since it is stored in one centralized system. According to most of the users of this software , they believe that a high rise focuses on the relationship with the customer rather than getting leads to increase sales. Recent notifications from high rise have stated that from 2018, they are not accepting any new signups. If you are a user that has already had a High-rise account, then you can use High-rise to the end of the internet. The developers of High-rise promised customers that their software reliable, secure, and fast since it has been serving more than 10 000 customers daily.

Reasons on why Customers appreciate High-rise

• Helps in follow-up with every single customer of your company.
• Keeps the management of the company connected to different departments of the company. So, each of and every conversation of the teammates with timestamp will be recorded in the software.
• Can be accessed in mobile phones, since high-rise support both android and IoS platform.

2. Pipeline Deals

Pipeline Deals involves clean, simple CRM software. The costing of this software is approachable as it is available at 15 dollars with unlimited storage. This CRM software is built for sales. Since it focuses on keeping a sales calendar, tracks your purchases effectively, track your leads, and organizes respective document for it. So, if you are looking for a software that deals with sales only then this can be a worthy choice.

3. Salesforce CRM

Salesforce is the most used CRM software in the market today, and the reason being its easy user interface. With sales force you will have the privilege to modify the interface according to the convinces of the customer, and provides continuous growth for the organization. The pricing starts from nine dollars per month and goes higher if you are about to purchase premium plans. With the help of Google AdWords integration, business operations are made faster by salesforce CRM. With the introduction of Salesforce, the history of CRM was changed for the better. Earlier to manage customer relations, companies need to feed the software on their servers and maintained inside the company.

Thus, the CRM software that was present prior was known as on-premise CRM software. With the coming of Salesforce, CRM became cloud-based. Now information of every customer can be accessed with the help of the internet. In the case of on-premise, every problem needs to be handled by an IT professional. When things turned cloud-based, even an individual when non-technical knowledge could handle any issues that may arise in the cloud-based CRM.

4. Oracle CRMNow, this is one expensive software since it starts at 70 dollars per user. Now many users have stated that the CRM software that is provided by oracle is not value for money. This is because the interface is tough to use, and finding customer information in the software can be difficult. Now small business owners have stated that it is not built for them as it has built-in analytical tools and centralized integration techniques that are more comfortable for a large business. Recently, there was a post made by a Reddit user, where the individual states that the individual had difficulty in finding whether the storage was limited or unlimited. Also, the CRM asked if the user is Microsoft compatible. This was shocking to the user because hosted CRM does not need a windows compatibility. Oracle CRM.

5.Sugar CRM This is regarded as an on-premise product, and then there are various versions available for this software. For instance, the sugar on demand is available at 40 dollars per month. In this price range, you will be allowed to have 300 users but has to be an annual contract. Also, sugar CRM strikes the right balance between marketing and sales. The reason why it is loved my most of the users is the fact that it supports excellent customer relationship features which offers decent customer support.

6. Zoho CRM From the price point, it is regarded as the most affordable CRM software. When you register for this software, you will see that those three users are a fee. After that, the prices move to 12 dollars for professional edition and.25 for the enterprise edition. Now you can use the free version to get accustomed to the software, but in reality, the paid version has got some fantastic features. Now one of the most significant features of Zoho, CRM is providing a perfect balance between support, sales, and marketing. So, any e-commerce company that is using this kind of CRM would never face an embarrassment or our stock.

Since as soon as the product is close to reaching out of stock, the CRM will notify the management that the inventory needs to be fulfilled.

Why Salesforce is best among the others

Salesforce is the best CRM software than the others. This is because it has certain features that make it stand out from the rest. Some of the reasons can be stated as follows:

Always in growth

According to the recent studies, the Global CRM software has an evaluation of 20.4 billion USD, and by 2019, it is estimated that the growth will be increased by 18 % with each passing year. So, this makes customer relationship management a billion-dollar marketplace. In this marketplace, salesforce CRM contributes 16 % in this billion-dollar industry.

Salesforce CRM contribution from 2015

Vision and execution are detailed

This CRM software promises that organizations will fulfill their long term and short-term goals simultaneously. So, this means companies that implement this software will get enriched customer satisfaction. This feature of providing excellent customer satisfaction each year has made Salesforce as the leading CRM platform.

Provides strategic answers

With the help of CRM software, people can get strategic answers. For instance, let say an online e-commerce site has been launched a clothing line but not according to the needs of the customer. So, this means that the company is not able to generate profit. With the help of Salesforce CRM, the company can create a new strategic plan where the software will suggest the local company collaborate with the research and development of a global company so that it will be innovation. The global company will suggest a price cut and create a clothing line according to the needs of the customer. So, you see how salesforce CRM provides strategic answers.

Diversified offerings

You must realize that Salesforce in the creator of the SaaS approach. Its inbuilt features help to cut down cost as it allows for a standard hardware and software platform. Customers can get an enriched customer experience with the help of sales cloud, salesforce chatter, and salesforce cloud applications.

Mobile platform utilization

Recent studies have stated that users mainly use their mobile platforms, manage their business. To make mobile platforms simpler, Salesforce came up with a new platform known as salesforce 1. with this platform, Salesforce tries to connect the software vendors, customers, and vendors with third-party applications like Ever-note, Dropbox, and LinkedIn. Salesforce 1 comes with some power pack features like on-screen guided support and lives video support. Salesforce 1 has seen a massive growth in mobile application users who jumped from 46 % to 96 %. Thus, from the above information, it is clear that Salesforce has managed to meet the demands of the mobile platform users.

What is the future for salesforce CRM software?

There were different web reviews of salesforce software. The users of this software have stated that though Salesforce CRM is a little privacy, it has an excellent user interface, which is much easier to use than the other CRM software that is mentioned above. Companies that have been using the Salesforce CRM have provided a detailed report that they have increased their profit at an alarming rate. This is because Salesforce has given the customers the privilege to use a string of diversified cloud applications. With the help of cloud computing services salesforce can meet the demand of customers like unlimited storage and privacy, So this means that once you enroll with Salesforce, you can create a customized salesforce environment.